WorkRoute
WorkRoute for lawn care

You mow the lawns.
Sarah runs the office.

Meet Sarah, your AI Office Manager built for lawn-mowing businesses. She answers calls, recognises returning customers, books jobs, works out the run, keeps customers updated and helps finish the admin — while you keep mowing.

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The WorkRoute differenceSarah can quote a real price while the customer is still on the phone.She uses your configured pricing and the job details she collects — then gives the customer the price, not just a callback.
Start Your Free Trial →Meet Sarah
Built around the real working day of a lawn-mowing business.
Real price on the callReal availabilityReal route planning
Meet SarahYour AI Office Manager
Always ready for the officeWhile you're out mowing.
One system. One office manager.

Everything between the phone call and the finished lawn.

WorkRoute isn't just an AI receptionist. It's built around the whole day of a lawn-mowing business.

☎

Sarah answers

Calls, website chat, SMS and customer messages.

◉

Remembers customers

Recognises returning callers and can bring up their customer history.

✓

Books the job

Uses your pricing, gives a price guide on the call and checks availability.

↗

Plans the run

Uses real driving time to build a practical day's route.

→

Keeps customers informed

Send an actual calculated ETA when you tap On My Way.

★

Gets Google reviews

After the job, Sarah can ask happy customers for a Google review.

≡

Finishes the admin

Turn your voice notes into job history and a numbered invoice ready to send.

Sarah, WorkRoute AI Office Manager, wearing a headset
Meet Sarah · Your AI Office Manager

I work 24/7.
No sick days. No holidays.

I'm here for you — helping you keep the phones answered, the jobs moving and the business growing.

Always there.While you're on the mower, Sarah is ready to handle the office.
Always learning your business.Customer history, pricing, bookings and the way you like to work.
Sarah, WorkRoute AI Office Manager
Sarah · WorkRoute AI Office ManagerAustralian voice · ready to help
“Good morning, Steve's Mowing Service. I'm Sarah, the AI Office Manager. How can I help you today?”
“I need my lawns mowed please.”
“No problem. We can organise that. Can I get your name please?”
“It's John.”
“Thanks, John. And what's the address for the property?”
“It's 24 Palm Street.”
“Perfect. I'll just get a couple of details about the lawn, then I can work out the price from Steve's Mowing Service rates and check the best available time for you.”
“I'll give you a price guide based on the information you've provided. Just so you know, the final price may change once we see the property and the actual job.”
Company greetingCustomer nameProperty addressYour pricing
“Thanks, John. I recognise your number. Would you like your usual lawn mow in Urangan?”
“Yes please.”
“Perfect. What day suits you? Do you prefer morning or afternoon?”
“Thursday morning would be great.”
“No problem. I'll check the diary and make sure the timing and route work. Because you're a regular customer, I'll use your usual service and price.”
↺
Returning customerSarah remembers the customer — including their usual price.She can recognise the caller, bring up their customer record and continue the conversation from there. Regular customers don't need to be re-quoted for the same service.
Meet Sarah

She catches the work. You keep mowing.

Sarah is the voice customers meet when they contact your business. She can recognise returning customers, understand the enquiry, use the pricing you've configured, ask the questions you need answered and book into your diary.

Not a message-taking service

“How much will it cost?” → Sarah can answer.

Once Sarah has the details she needs, she can use your pricing rules to give the customer a real price during the call — then move straight into availability and booking.

✓
Real pricing on the callSarah uses your configured rates and the job details she collects to give the customer a price before they hang up. She always explains that this is an estimate based on the information provided and the price may change once you see the job on site.
✓
Recognises returning customersWhen a known number calls, Sarah can identify the customer and bring up their previous service and property details.
✓
Knows the lawn-care questions to askCapture the details needed to organise the job.
✓
Checks the day before bookingAvailability and real driving time matter — not just an empty calendar slot.
✓
Can reconnect with past customersSarah can call previous customers to check in when you've set that workflow up.
Everything included

21 things. One system.

Everything a lawn-care business needs to answer the phone, win the job, run the day, finish the work, get paid and keep customers coming back — already built into WorkRoute.

☎Answering & capturing leads
  • AI phone receptionistReplaces an answering service
  • Real quotes, live on the callReplaces a callback-and-quote-later habit
  • Website chat widgetReplaces a chat widget subscription
  • Two-way customer textingReplaces a business texting app
  • VIP caller alertsReplaces manually screening calls
↗Running the day
  • Smart booking & availabilityReplaces a booking calendar
  • Route planningReplaces route-planning software
  • On My Way / Running Late textsReplaces manual courtesy calls
  • Recurring visits, booked aheadReplaces a subscription-job scheduler
◉Customer records
  • Full customer historyReplaces a CRM
  • Returning-caller recognitionReplaces looking up who’s calling
▣Finishing the job
  • Before & after photosReplaces a job-photo app
  • Voice job notesReplaces typing up paperwork
$Getting paid
  • Numbered invoices, sent automaticallyReplaces invoicing software
  • Unpaid-invoice chasingReplaces chasing money yourself
  • Accounting syncReplaces manual data entry
★Growing the business
  • Google review requestsReplaces a review-request tool
  • Win-back callingReplaces a retention campaign
☀Staying on top of things
  • 3pm daily brief — jobs & weatherReplaces checking two separate apps
  • Kilometre records between jobsReplaces a mileage tracker
  • Installable phone appReplaces a native app build
All 21 capabilities. $199/month.One login. One system. One simple monthly subscription.
Smart Route

Stop wasting half the day driving between lawns.

WorkRoute uses configured routing and real driving time to build the run, then puts the next destination on the tradie's phone. The visual shows how the WorkRoute run can appear on the tradie's phone while he is out working.

WorkRoute smart route on the tradie phone during a mowing day
ON MY WAY Tap once and the customer gets your calculated ETA.
DELAY Held up at a previous job? Tap Delay and send the customer a quick update.
SMART ROUTE WorkRoute plans the run around jobs and real driving time.
Every day at 3 PM

Know what tomorrow looks like before you knock off.

At 3 PM every day, WorkRoute gives you an update on the following day's work so you can make a decision while there's still time to change the plan.

✓
Tomorrow's jobsSee what's booked, where you're going and what the day looks like.
✓
Weather reportGet the following day's weather alongside your run so you can decide whether the plan still makes sense.
✓
Make the call yourselfRain coming? Too hot? A change needed? Sarah gives you the information — you decide what you want to do.
3:00 PM · Tomorrow's BriefREADY
Tomorrow

5 jobs · 7.5 hrs scheduled · route planned

☀ WeatherTomorrow's forecast is shown alongside your run so you can decide whether to change the plan.
↗ RunReview the jobs, timing and route before tomorrow morning.
Sarah's update

“I've got tomorrow's run ready. Check the weather and make any changes you need before you finish up.”

Easy setup

If you can fill in a form, you can use WorkRoute.

No coding. No technical skills. No complicated software setup. Tell WorkRoute about your lawn-care business and the system applies your details so Sarah can get to work.

01

Tell us about your business

Fill in your services, pricing, working hours, service area and booking preferences in the WorkRoute setup form.

02

WorkRoute applies your details

Your business information becomes the rules Sarah uses when she answers calls, handles enquiries, quotes and books jobs.

03

Start working

Once your details are in, you can get on with the lawns while Sarah handles the office work in the background.

You don't need to learn WorkRoute. You just tell it how your business works.
The whole workflow

Booking the lawn is only the beginning.

WorkRoute follows the job through the day instead of stopping when the appointment hits the calendar.

01

Get the job

Sarah answers the call or message, understands the enquiry, uses your pricing and books the job.

02

Plan the day

Jobs, duration and real driving time come together in the Run Sheet and route.

03

Keep moving

Navigate to the next lawn and tap On My Way so the customer gets the calculated ETA.

04

Prove the work

Take before and after photos so the job record keeps a clear visual record of the property's condition and the work completed.

05

Finish by voice

Talk through what you did. WorkRoute creates the job record, generates the invoice number and prepares the invoice for sending.

06

Get tomorrow at 3 PM

Review the next day's jobs, route and weather before you decide how you want to run tomorrow.

Voice Job Notes

Finish the job without doing the paperwork twice.

When the mower stops, you don't need to sit down and type everything out. Talk into your phone and WorkRoute turns the job details into the records and invoice you need.

✓
Customer summaryA clear record of what was completed for the customer.
✓
Job historyKeep useful notes with the customer and job.
✓
Invoice created automaticallyWorkRoute generates an invoice number and builds the invoice from what you said.
✓
Get paid simplyCollect cash on the spot, or send the invoice with your bank details so the customer can pay by bank transfer.
✓
Google review requestAutomatically ask for a review when you've configured your review destination.
Sarah · Voice Job Notes
Tradie said

“Finished John's lawn. Mowed front and back, edged the paths and cleaned up the green waste. Customer paid cash on completion.”

Job recordFront + back lawn mowed · edges completed · green waste removed
Invoice #004218$95.00 · generated automatically · ready to send
Payment

Cash on completion · collect payment at the property | Bank payment · send the invoice with your bank details

Automated invoicing

Finish the job. Send the invoice. Keep driving.

When the tradie finishes a job, he talks into his phone about what he did and the amount. WorkRoute creates the invoice, generates the invoice number and gets it ready to send while he's still at the property.

✓
Talk. Don't type.Tell WorkRoute what you did and how much the job was worth.
✓
Invoice number generated automaticallyWorkRoute creates a numbered invoice from the job details.
✓
Send by emailIf the customer has an email address, the invoice can be sent straight to them.
✓
No email? Use Messenger.When there is no customer email, send the invoice through Messenger instead.
One voice note. Invoice ready.Talk through the work → WorkRoute creates the invoice → invoice number is generated → collect cash or send it by Email or Messenger with your bank details.
Before · job record
Before lawn condition
After · completed work
After lawn condition
Customer experience

Less chasing. Better communication.

Customers can contact the business through more than the phone, while the tradie gets a simple way to tell them when he's on the way.

One customer. One conversation.

Website chat, SMS and a private Messenger thread can keep customer communication together instead of scattered across the tradie's personal phone.

Website chatSMSPrivate Messenger threadCustomer history

“On My Way” that actually means something.

Tap the button from the day's run. WorkRoute calculates the trip to the next job and sends the customer an ETA message.

Customer SMSHi John, Dave is on his way. He's estimated to arrive in about 18 minutes.

Held up? Tell the customer in one tap.

If a job runs over, tap Delay. WorkRoute sends a quick apology and lets the customer know you've been held up and will be there shortly.

Run Sheet buttons
↗ ON MY WAY◷ DELAY

“Sorry John, we've been held up at the previous job. We'll be with you shortly.”

More of the day, handled

Small features that make a big difference.

Recurring bookings

Keep regular lawn customers moving on their chosen schedule.

Google reviews

Ask customers for a Google review after the job, helping make reviews part of the normal workflow.

Customer records

Keep notes and useful job information with the customer.

3 PM tomorrow brief

Get tomorrow's jobs, route and weather together before you finish for the day.

Business kilometres

Record kilometres between jobs as a supporting business record for tax time.

Phone app

Install WorkRoute on your phone like an app and receive push notifications.

Kilometre records are supporting records only and are not presented as a formal ATO logbook.

Simple launch

Your office manager shouldn't cost more than your mower.

WorkRoute is being built for independent lawn-mowing businesses that want the benefits of an office without another full-time wage.

WorkRoute
$199/month
Everything included. One simple monthly subscription.
✓ All 21 WorkRoute tools and capabilities
✓ Sarah AI Office Manager
✓ Calls, chat, quoting and customer messaging
✓ Booking, recurring jobs and Smart Route
✓ Job records, photos, voice notes and invoicing
✓ Invoice follow-up, reviews and customer win-back
✓ Xero, MYOB, QuickBooks + Zapier integrations
✓ Phone app, notifications and Tomorrow Brief
Start Free Trial →

Simple monthly subscription. Pay by card. No separate WorkRoute feature subscriptions.

Ready to stop doing the office work?

You run the mower.
Sarah runs the office.

WorkRoute keeps the calls, bookings, routes and customer updates moving — then turns the tradie's voice note into the job record and invoice while they're still at the property.

Start Your Free Trial →
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